Terms & Conditions
We cannot emphasize this enough. Double-check your order! - Due to "creative spelling & punctuation" these days, we cannot tell if you made a typo or spelling error. We will engrave the text EXACTLY as you typed it in the order, with the font choice you selected. If we notice the font choice is difficult to read with your text, we will contact you by phone and/or email and show you an alternative prior to engraving the order.
Gift Certificates - We offer gift certificates! If you are donating to a Club or Trial, be sure to let us know the name of the event so we can include that with your name on the gift certificate.
Payment Options - Personal Check, Money Order or PayPal/Credit Card
Credit Cards - To keep costs low, we only process credit cards via PayPal's Secure Site. You do not need to have an account with PayPal or create one in order to pay with your credit card.
Taxes - WA State Residents - 8.7% Sales Tax on items purchased, including shipping expenses. Any items shipped out of WA State are not charged Sales Tax.
Returns Policy - Personalized items may not be returned. Items damaged in shipment require proof - i.e. photo - and an identical replacement will be sent.
Photo/Graphics Engraving - Due to the highly custom nature of photo engraving, we ask you to view our FAQ page before sending photos. When sending photos, please include detailed information on what you would like engraved. Once the type of order is confirmed, we will contact you via email or phone to verify your photo can be engraved to our standards.