We cannot emphasize this enough. Double-check your order! - Due to "creative spelling & punctuation" these days, we cannot tell if you made a typo or spelling error. We will engrave the text EXACTLY as you typed it in the order, with the font choice you selected. If we notice the font choice is difficult to read with your text, we will contact you by phone and/or email and show you an alternative prior to engraving the order.
Estimated Order Processing Time - Once an order is verified and payment is received, the items are typically engraved and shipped within 1 business day. For multiple-item orders, we typically engrave and ship within 1-3 business days.
Shipping - We try to charge you what we are charged for shipping. (Wouldn't it be nice if everyone did that?) We have found USPS Priority Mail to work best for most of our needs, while small items will ship USPS First Class Mail. We NEVER use UPS-Surepost or Fedex-Smartpost. Note: As of June 2014, USPS changed their cut-off time for our local hub from 4:30pm to 2:15pm. This unfortunately forces us to ship some orders the following day.
International Shipping - We can ship outside of the US, but have found "international" shipping to be outrageously expensive. It often costs more to ship the product then the actual price of the item! We recommend that a group or club order be placed for multiple items, so that shipping charges can be divided among several people.